Return and Exchange Policy

At Deena Uniforms, we ensure you a hassle-free shopping experience, where you can confidently make purchases. We have a return policy for all unused products bought from www.deenauniforms.com within seven days of being delivered to you.

The product to be returned/exchanged should be returned in its original condition at the time of delivery. Please ensure that clothes and footwear are not used (other than trials), altered, washed, soiled, or damaged. Socks and clothing freebies are ineligible for returns.

Replacement can be for the full product or part(s) of the product subject to availability of the same.

Returns/Replacements can be made by calling 8088316929 and booking a return. Any replacements for size required can be stated during the call.

How can I cancel items in my order?
You can cancel the product in your order, within 24 hours of placing the order except when your order has already been processed and shipped.

How long will it take to process my cancellation request?
Once you ask for the cancellation of item(s) in your order, it will take us a maximum of 6-7 business days to cancel the order and initiate a refund, should you make any payment at the time of placing the order. You will be notified of the same. Once you have requested the cancellation of item(s) in your order, Deena Uniforms will complete the removal and initiate the refund to the source of the payment method.

Refund Policy
Please allow up to 10 working days after receipt of your item to process any returns. Where the first payment was made by credit/debit card, we will refund any price to the original card that was used.

Your payment will be refunded to you within 7-10 business days of you making the cancellation request – (in any case of a refund we would only refund the payment once we have received the product back at our-seller’s warehouse) – Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Deena Uniforms . Should there be any delays caused at the end of Deena Uniforms, we will update you of the same. Deena Uniforms shall not be responsible for (a) any delays caused by the banks in making the refund, and (b) delay in processing the refund by Deena Uniforms of not more than 15-20 days. In the above-enumerated cases, Deena Uniforms ’s liability shall be limited to the amount of refund.